Privacy Policy

Effective Date: May 14, 2026 Last Updated: May 14, 2026

BNC Customs ("we," "our," or "us") operates the website bnccustoms.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or submit a quote request.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you submit a quote request through our Site, we collect:

Full name
Company or organization name
Contact number
Email address
Type of apparel needed
Quantity required
Delivery deadline
Project details (if provided)

Information Collected Automatically

When you visit our Site, we may automatically collect:

Device information (browser type, operating system)
IP address and approximate location
Pages visited and time spent on each page
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Respond to your quote requests within 24 hours
Prepare and send price quotations
Communicate about your order, including production updates and delivery
Improve our Site and services
Send occasional updates about BNC Customs (only with your consent)
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use the following third-party services to operate our Site and business. Each has its own privacy policy:

Vercel — website hosting
Resend — email delivery for quote responses
Google Workspace — business email and document management
Meta (Facebook) Pixel — to measure ad effectiveness and reach interested audiences
Google Analytics — to understand how visitors use our Site

These services may collect information about your visit through cookies or similar technologies. You can control cookie preferences through your browser settings.

4. Meta Pixel and Advertising

Our Site uses Meta Pixel (Facebook Pixel) to:

Measure the effectiveness of our advertising
Show relevant ads to users who have visited our Site
Build custom audiences for advertising on Facebook and Instagram

You can opt out of Meta's advertising tracking through your Facebook ad preferences at facebook.com/settings/ads.

5. Data Storage and Security

Your information is stored on secure servers operated by our third-party service providers. We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain quote request information for as long as necessary to:

Respond to your inquiry
Complete any resulting orders
Comply with legal, tax, and accounting requirements
Maintain business records

You may request deletion of your information at any time by contacting us at the email below.

7. Your Rights

Under Philippine data privacy laws (Republic Act 10173, the Data Privacy Act of 2012), you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent at any time
File a complaint with the National Privacy Commission

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our Site is not directed to children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated through our Site or by email if appropriate.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at:

BNC Customs Angono, Rizal, Philippines Email: junmil@bnccustoms.com Phone: +63 920 983 2645

This Privacy Policy is effective as of May 14, 2026.